What do you call this??

1.A team member goes on leave (out of station for some urgency) and you promise him that you would update the client. You do not do so, instead you tell the blunt lie in front of the team that the fellow was here and has left office about 30 mins back as he was not feeling well. You still do not update the client side lead, who was trying to reach your team member for past 30 mins and is absolutely unaware of all this. Then you sign in into his official account and send the email to his client side lead. Doubling the confusion that though the team member did not picked up the call, he was sending in the email. Thereby creating a complete mis-understanding between your team member and his client side lead.

Worst, when this “poor” team member is being rated on this year’s performance you site the same reason and give him ratings below then what he is expecting without giving any reason. This team member then takes the matter up with the designated program director. The result is baffling; the architect of this whole episode gets “above expectation” as his appraisal ratings and also get promoted.

Ethical?

2.There are 5 module leads in an account which is being handled without a PM/DM/AM or any manager. Out of the five, four actively handle more than 1 projects in the year. They all keep the flag high, with lot of efforts. Almost all of them work on all weekends, late nights, keeping client happy/satisfied at all time. All of them get rated as “Met expectations” while the only one who did not handle any project and performed below par in almost everything that he did, gets an “Above expectations” as rating and get the promotion.

Truly unbiased attitude?

3.When a person works for 10 hours and bills for 10 hours to the client, its expected. But when a person goes on leave, you fill the timesheet for client on the day when the person was absent and since the ERP system has blocked that particular day citing the leave application, you fill in the same number of hours on a weekend in order to match the hours in invoice and bill with the client.

Truly integral?

4.You work hard, and you deliver a module that was never delivered in the history of the account in last four years to near perfection. The client is happy and is willing to offshore more of similar stuff to the team. Client not only sends emails appreciating you but also in all calls refer to your work. And you get the comments as “Need to learn more of the basic stuff”.

A true democratic process?

5.Performance for one is cited for his significantly above expectations ratings while for the other punctuality is being questioned for the similar work and similar behavior.

A true un-biased process

All these happened, people survived through this, there are people who are doing this on a regular basis.

I for some mortal reasons can not understand few thing: -

1.How can there be someone in the capacity of a Manager/lead who cannot express himself/herself in pure simple English.

2.How can there be someone who has spent close to 4 yrs in the same account working on the same application cannot identify simple one line queries.

3.How can someone be asked to pick and drop the boss/lead for a good rating

4.How can someone made to lead a team by being a passive rider on the backs of the individual team members

5.How can you call yourself an integral organization when one of the biggest accounts that you have fudges time sheets on a regular basis?

6.How can you claim to be working towards happy customer and happy people when all you do is listen and forget and not act? Or if you act you promote and pat the wrong guys.

7.How can you be arrogant if you tell the seniors all the above mentioned stuff.

Phew!! Yes I am pained, for because of few people I had to quit my fav organization. Yes I had no other way out, yes I was being bothered every single day. Yes I burns me within when I see people biased to the extent possible. Yes it hurts when I see a non performer being rated above me!!!!!